Welcome to our 74th Annual Conference and Reverse College Day !
November 3-5, 2021

2021 Conference Program

Omni Hotel Yale New Haven 
155 Temple Street, New Haven, Connecticut, 06510

Schedule of Events

Reverse College Day

Wednesday, November 3

7:30 AM Registration Opens

8-9 AM Breakfast
9-9:55 AM RCD- Session 1 (Concurrent Sessions)
A: Storytelling and Stigma: How your voice can change Perception of Community College
B: Virtual is Here to Stay: Helping Students Make the Most of Virtual College Visits

10:05 AM-11AM RCD- Session 2
C: Academic Success in College: Navigating Support Serviced in College

11AM-12:30 PM RCD College Fair
12:30 Lunch
RCDKeynote Speaker, Paul Hernandez: The Pedagogy of Real Talk Engaging, Teaching, and Connecting with Students At-Promise; followed by raffle and book signing

4:30-6:30pm Annual Conference Welcome Reception

Annual Conference
Thursday, November 4
8-9 AM Breakfast

9-10 AM Session 1
1A: Transfer Advocacy: Lessons from the Ever Given
1B: Improve with Improv
1C: Trends in Higher Education
1D: Vendor TBA

10:15-11:15 AM Session 2
2A: Storytelling and Stigma: How Your Voice Can Change Perception of Community College
2B: Work/Life Balance in a Remote Environment
2C: Automated Graduation Clearance: From Audit to Award
2D: The Value of Integrated Academic Operations

11:30AM-12:30PM Session 3
3A: Becoming an Undocufriendly Institution
3B: "You're on Mute"- The good, bad and in between of Hiring and Onboarding Remotely
3C: Community College Roundtable
3D: Paradigm: Credentialing at its best. The easiest, quickest, most advanced solutions for both paper and electronic credentials in the industry!

12:30-2PM Lunch/Business Meeting/Keynote Speaker

2:15-3:15 PM Session 4
4A: More College Access for Non-Traditional Students via Online Learning
4B: Education as Professional Development
4C: AACRAO Updates
4D: Vendor TBA

3:30-4:30 PM Session 5
5A: Virtual is Here to Stay: Helping Students Make the Most of Virtual College Visits
5B: MASS Mentorship Program
5C: Vendor TBA

8-10 PM NEACRAO After Dark
Social Event @ Barcade*

Friday, November 5th
8-9 AM Breakfast

9:15 -10:15AM Session 6
6A: You've Got Mail! Leveraging Your CRM to Increase Open Rate and Yield
6B: Daring Leaders, Courageous Cultures
6C: The Evolving Use of Names and Pronouns for Students, Faculty and Staff in Higher Education

10:30-11:30 AM Session 7
7A: Admissions Roundtable
7B: Registrar Roundtable

Conference Rate and Fees

Reverse College Day & Annual Conference (Member) - $350
Annual Conference Only (Member) - $225
Reverse College Day Only (Member) - $175

Reverse College Day & Annual Conference (Non-Member) - $450
Annual Conference Only (Non-Member) - $350
Reverse College Day Only (Non-Member) - $250

Reverse College Day Only (Additional College Rep) - $25
Reverse College Day Only (HS Counselor) - $35
Annual Conference Only (Grad Student) - $100

Guest (Breakfast/Lunch/Welcome Reception Only) - $100
Non-Conference Attendee (Presenter ONLY) - $0


Reverse College Day Keynote Speaker

P HernandezPaul Hernandez, Ph.D.
Author – The Pedagogy of Real Talk

Dr. Paul Hernandez is an Aspen Rising President’s fellow, award-winning community college teacher and leader, and advocate for young people, and senior advisor to the President at Achieving the Dream.

Dr. Hernandez most recently served as vice president for academic and student affairs at Mount Wachusett Community College in Massachusetts and as chief diversity officer at Lansing Community College. Prior to earning his degrees, Dr. Hernandez was engulfed in gang culture and deep poverty, surviving on the streets of Los Angeles. He openly shares his powerful personal story to influence and empower young people traveling a similar path.

His experiences have helped make Dr. Hernandez a nationally recognized leader in college access and success, community outreach, and pedagogy. He is the author of the book The Pedagogy of Real Talk: Engaging, Teaching and Connecting Students At-Promise. The book’s second edition was released this summer and will be available for all conference attendees.

A former faculty member and non-profit administrator, Dr. Hernandez was awarded the National Education Association Reg Weaver Human and Civil Rights Award, the Michigan Education Association Elizabeth Siddall Human Rights Award, the Equity in Education Award by the Michigan Association of Collegiate Registrars and Admissions Officers, and an Honors Professor of the Year Award for teaching.


Annual Conference Business Meeting and Keynote Speaker, Dr. Joseph A. Bertolino

In July 2016, Joe Bertolino, Ed.D., was named the 12th President of Southern Connecticut State University, a public institution of 10,300 students in New Haven, CT. President Joe, as he is affectionately known, has been a social justice educator for 28 years, and is passionate about student success and access to higher education. During his short time at the helm of Southern, he has outlined the following priorities: raising the University’s profile, expanding community outreach and partnerships; strategic enrollment recruitment and retention and streamlining students’ path to earning a degree. Early initiatives include a new branding campaign that is reintroducing the University to the region and beyond the creation of new degree programs including a degree in Utilities Mgt. in partnership with Gateway Community College, nationally and the first DSW program in New England. The University’s first comprehensive enrollment plan and new community partnerships at multiple levels to establish Southern as a good neighbor.
Administrative leadership in higher education has long been Dr. Bertolino’s passion. Dr. Bertolino is an author, lecturer, and teacher, having presented hundreds of programs to tens of thousands of students at over 600 colleges and conferences nationwide. He has authored numerous articles and book chapters, and is the co-author of Let The Games Begin, A Guide For Peer Mentors (2012). His research interests include student immigration (with an emphasis on undocumented immigrants and the Dreamers), campus community engagement, campus social change, leadership development, and LGBTQIT student issues. He has been recognized with numerous outstanding professional awards. President Joe is a member of seven different national honor societies including Omicron Delta Kappa and Golden Key. 
Currently, President Bertolino serves on the boards of the American Association of State Colleges & Universities; the American Council on Education (ACE) Council of Fellows; New Haven Mayors Economic Development Committee, New Haven Promise, the Central Connecticut Coast YMCA, the New Haven International Festival of Arts and New Haven Farms. He earned his doctorate in higher education administration and organizational leadership from Columbia University, Teachers College in 2003, a master’s in social work from Rutgers University in 1990, and a bachelor of science in psychology and sociology from the University of Scranton in 1986. Dr. Bertolino lives with his partner of 25 years, Bil Leipold, Ed.D., and their three dogs, Wanamassa (a Shih Tzu), Willoughby (a Llasa-Cocker Spaniel Mix) and Woodlock (Corgi). Together, Joe and Bil have eleven godchildren and two grandsons.

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